Jac Fitz-enz
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"The ROI of Human Capital draws on years of quantitative and qualitative international research by the Saratoga Institute to provide a methodology for measuring the bottom-line effect of employee performance. Its author, Institute founder Jac Fitz-enz, virtually invented human performance benchmarking - a concept that demands to be understood as businesses face a long-range shortage of qualified workers at all levels." "Applying a blend of management...
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"What are the timeless truths on which great institutions are built? Which beliefs and stratagems separate the best organizations from the rest?" "Jac Fitz-enz and the prestigious Saratoga Institute explored those questions during the four years of in-depth research at more than 1,000 companies. The result is this extraordinary book documenting the most enduring "best practices" in human asset management." "Fitz-enz takes you inside successful organizations...
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Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges -- among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic...