The Importance of Listening : Retail Selling Skills
(eVideo)
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Published
[Place of publication not identified] : Channel 1 Creative Media, [2009].
Format
eVideo
Language
English
Notes
General Note
Originally released by Channel 1 Creative Media, 2009.
General Note
Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019.
Description
Listening is one of the most important skills in selling. Listening effectively enables us truly to understand a customer's needs. In turn, this enables the salesperson to match their needs with the benefits of the product. In this training program, viewers are shown a scenario demonstrating the various aspects of listening, and how they can impact the sales process, such as: Paraphrasing--Paying attention-- Not interrupting--Not making assumptions--Clarifying by asking questions
Language
Closed-captioned.
Local note
InfoBase Learning,Films on Demand: Master Academic Collection - US
Citations
APA Citation, 7th Edition (style guide)
(2009). The Importance of Listening: Retail Selling Skills . Channel 1 Creative Media.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)2009. The Importance of Listening: Retail Selling Skills. [Place of publication not identified]: Channel 1 Creative Media.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)The Importance of Listening: Retail Selling Skills [Place of publication not identified]: Channel 1 Creative Media, 2009.
Harvard Citation (style guide)(2009). The importance of listening: retail selling skills. [Place of publication not identified]: Channel 1 Creative Media.
MLA Citation, 9th Edition (style guide)The Importance of Listening: Retail Selling Skills Channel 1 Creative Media, 2009.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
794771f2-94c5-4a9f-ce1a-6cd529bd4ac7-eng
Grouping Information
| Grouped Work ID | 794771f2-94c5-4a9f-ce1a-6cd529bd4ac7-eng |
|---|---|
| Full title | importance of listening retail selling skills |
| Author | infobase |
| Grouping Category | movie |
| Last Update | 2024-08-18 07:54:41AM |
| Last Indexed | 2025-02-12 02:17:13AM |
Book Cover Information
| Image Source | default |
|---|---|
| First Loaded | Feb 13, 2025 |
| Last Used | Feb 13, 2025 |
Marc Record
| First Detected | Aug 13, 2024 02:35:55 PM |
|---|---|
| Last File Modification Time | Aug 13, 2024 02:35:55 PM |
MARC Record
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| 264 | 3 | 2 | |a New York, N.Y. :|b Distributed by Infobase,|c 2019. |
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| 500 | |a Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019. | ||
| 505 | 0 | 0 | |t The Importance of Listening -- Retail Selling Skills (4:11); |
| 520 | |a Listening is one of the most important skills in selling. Listening effectively enables us truly to understand a customer's needs. In turn, this enables the salesperson to match their needs with the benefits of the product. In this training program, viewers are shown a scenario demonstrating the various aspects of listening, and how they can impact the sales process, such as: Paraphrasing--Paying attention-- Not interrupting--Not making assumptions--Clarifying by asking questions | ||
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