Contributions from Various Disciplines --
Organizational Conflict --
Conflict and Competition --
Styles of Handling Interpersonal Conflict --
Measurement of Conflict --
Development of the ROCI-I --
Development of the ROCI-II --
Organizational Learning and Effectiveness --
Defining Organizational Learning --
Organizational Effectiveness --
Characteristics of the Old Paradigm --
Conflict Management in the New Paradigm --
Conflict Management Design --
Defining Conflict Management --
Conflict Management Process --
Major Research Challenges --
Intrapersonal Conflict --
Types of Intrapersonal Conflict --
A Model of Role Conflict and Ambiguity --
Consequences of Role Conflict --
Managing Intrapersonal Conflict --
Interpersonal Conflict --
The Prisoner's Dilemma --
Consequences of Interpersonal Conflict --
Managing Interpersonal Conflict --
Effects of Intragroup Conflict --
Managing Intragroup Conflict --
Dynamics of Intergroup Conflict --
Effects of Intergroup Conflict --
Managing Intergroup Conflict --
Ethics and Morality Defined --
Behavioral Perspectives for Conflict Management --
Ethical Evaluation of Conflict Management --
Ethics and Leadership Structure --
Four Methods of Discourse.
