From the Reserve - Eleventh edition.
pt.I. Understanding and managing yourself
Self-esteem and self-confidence
Self-motivation and goal setting
Emotional intelligence, attitudes, and happiness
Problem solving and creativity
pt. II. Dealing effectively with people
Personal communication effectiveness
Communication in the workplace
Specialized tactics for getting along with others in the workplace
Becoming an effective leader
Motivating others and developing teamwork
Diversity and cross-cultural competence
pt.III. Developing career thrust
Getting ahead in your career
Learning strategies, perception, and life span changes
Developing good work habits
pt. IV. Staying emotionally healthy
Managing stress and personal problems.
