What Managers Need to Know About Cutting Costs and Improving Profits --
The Profit Improvement Paradox --
Profit Improvement Paradox Test --
Development of the Profit Building Process --
Improving Profits: Better Ways Than Layoffs --
The Downsizing Dilemma --
Perpetuating the Profit Improvement Paradox --
The Profit Building Process --
Choosing and Managing the Profit Building Team --
Tips for Choosing and Managing Your Team --
Preparing Your Team and the Organization --
The Organizational Complexity Predictor --
Basic Innovation and Adoption --
Generating Creative Solutions by Asking All the Questions --
From Questions to More Questions ... To Solutions --
Questions Brainstorming in Action --
Start Asking Questions --
Questions Brainstorming Jump-Start List --
Answering the Questions --
Facilitating Questions Brainstorming --
Taking Action and Documenting Results --
Developing a Performance Improvement Plan --
Reviewing Progress and Following-Up --
My Learning Experience --
Asking the Next PBP Question --
The Manager's Role in Implementing the Innovation --
Fifty Action Steps for Immediate Profit Improvement --
Ideas to Reduce Costs and Build Profits --
Sixty Further Steps to Cut Costs in All Areas of Your Business --