Part 1. Costs and Productivity in Higher Education : Cost trends, the "Cost Disease," and Productivity in Higher Education ; Factors Other Than the Cost Disease Pushing Up Educational Costs ; Affordability ; Is There a Serious Problem-Even a Crisis?

Part 2. Prospects for an Online Fix : Background; The Lack of Hard Evidence ; The Need for Customizable, Sustainable Platforms (or Tool Kits) ; The Need for New Mindsets-and Fresh Thinking about Decision-Making ; What Must We Retain?

Appendix: The Online Learning Landscape

Discussion / Howard Gardner

Discussion / John Hennessy

William G. Bowen's responses to discussion session comments by Howard Gardner and John Hennessy

Discussion / Andrew Delbanco

Discussion / Daphne Koller

William G. Bowen's responses to discussion session comments by Andrew Delbanco and Daphne Koller.