Principles of total quality
(Book)
Author
Status
General Shelving - 3rd Floor
HD62.15 .O43 2004
1 available
HD62.15 .O43 2004
1 available
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| General Shelving - 3rd Floor | HD62.15 .O43 2004 | On Shelf |
Subjects
OCLC Fast Subjects
More Details
Format
Book
Physical Desc
xviii, 493 pages : illustrations ; 24 cm
Language
English
Notes
General Note
Revised edition of: Principles of total quality. 2nd ed. / J.A. Swift, Joel E. Ross, Vincent K. Omachonu.
Bibliography
Includes bibliographical references and index.
Description
"This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations." "This book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment."--Jacket.
Local note
SACFinal081324
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Citations
APA Citation, 7th Edition (style guide)
Omachonu, V. K., Ross, J. E., & Swift, J. A. (2004). Principles of total quality (3rd ed.). CRC Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Omachonu, Vincent K, Joel E. Ross and J. A. Swift. 2004. Principles of Total Quality. Boca Raton, Fla.: CRC Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Omachonu, Vincent K, Joel E. Ross and J. A. Swift. Principles of Total Quality Boca Raton, Fla.: CRC Press, 2004.
Harvard Citation (style guide)Omachonu, V. K., Ross, J. E. and Swift, J. A. (2004). Principles of total quality. 3rd ed. Boca Raton, Fla.: CRC Press.
MLA Citation, 9th Edition (style guide)Omachonu, Vincent K., Joel E Ross, and J. A Swift. Principles of Total Quality 3rd ed., CRC Press, 2004.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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