The evaluation and measurement of library services
(Book)

Book Cover
Average Rating
Author
Matthews, Joseph R.,
Status
On Shelf
General Shelving - 3rd Floor
Z678.85 .M37 2007
1 available

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General Shelving - 3rd FloorZ678.85 .M37 2007On Shelf

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Table of contents
Table of contents
Table of contents
Table of contents only

Subjects

LC Subjects
Libraries -- Evaluation.
Libraries -- United States -- Evaluation.
Public services (Libraries) -- Evaluation.
Public services (Libraries) -- United States -- Evaluation.
OCLC Fast Subjects
Libraries -- Evaluation.
Public services (Libraries) -- Evaluation.
United States. -- https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
Other Subjects
Bibliothek.
Bibliothèques -- Services aux usagers -- États-Unis -- Évaluation.
Bibliothèques -- Services aux usagers -- Évaluation.
Bibliothèques -- États-Unis -- Évaluation.
Bibliothèques -- Évaluation.
Bibliothèques.
Dienstleistung
Evaluation
Gestion de la qualité.
Libraries -- evaluation
Service à la clientèle.
Techniques d'évaluation.
United States
USA.
Utilisateurs d'information.
Verbraucherzufriedenheit

More Details

Format
Book
Physical Desc
xx, 372 pages : illustrations ; 26 cm
Language
English

Notes

Bibliography
Includes bibliographical references and indexes.
Description
Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.
Terms Governing Use and Reproduction
British Library not licensed to copy,0.,Uk
Local note
SACFinal081324

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Citations

APA Citation, 7th Edition (style guide)

Matthews, J. R. (2007). The evaluation and measurement of library services . Libraries Unlimited.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Matthews, Joseph R.. 2007. The Evaluation and Measurement of Library Services. Westport, Connecticut: Libraries Unlimited.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Matthews, Joseph R.. The Evaluation and Measurement of Library Services Westport, Connecticut: Libraries Unlimited, 2007.

Harvard Citation (style guide)

Matthews, J. R. (2007). The evaluation and measurement of library services. Westport, Connecticut: Libraries Unlimited.

MLA Citation, 9th Edition (style guide)

Matthews, Joseph R.. The Evaluation and Measurement of Library Services Libraries Unlimited, 2007.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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