Scorecards for results : a guide for developing a library balanced scorecard
(Book)
Author
Status
General Shelving - 3rd Floor
Z678.85 .M39 2008
1 available
Z678.85 .M39 2008
1 available
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| General Shelving - 3rd Floor | Z678.85 .M39 2008 | On Shelf |
Subjects
LC Subjects
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More Details
Format
Book
Physical Desc
xvii, 112 pages : illustrations ; 26 cm
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
"The "Balanced Scorecard" is a performance-measurement tool first popularized by Robert Kaplan and David Norton in a 1993 Harvard Business Review article. It involves matching a variety of measures with one or more expected values - from each of four perspectives (financial, customer, internal process, and organizational readiness), - tracking results, and analyzing any variance between them. As in baseball, organizations come away with both a snapshot of the present and a sense of where they are headed."--BOOK JACKET.
Local note
SACFinal081324
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Citations
APA Citation, 7th Edition (style guide)
Matthews, J. R. (2008). Scorecards for results: a guide for developing a library balanced scorecard . Libraries Unlimited.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Matthews, Joseph R. 2008. Scorecards for Results: A Guide for Developing a Library Balanced Scorecard. Westport, Conn.: Libraries Unlimited.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Matthews, Joseph R. Scorecards for Results: A Guide for Developing a Library Balanced Scorecard Westport, Conn.: Libraries Unlimited, 2008.
Harvard Citation (style guide)Matthews, J. R. (2008). Scorecards for results: a guide for developing a library balanced scorecard. Westport, Conn.: Libraries Unlimited.
MLA Citation, 9th Edition (style guide)Matthews, Joseph R. Scorecards for Results: A Guide for Developing a Library Balanced Scorecard Libraries Unlimited, 2008.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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