Includes index.

Includes bibliographical references and index.

Chances are, your organization is experimenting with many ways to get work done without adding to its full-time payroll. But are you still managing to fulfill the high standards your customers and shareholders expect? Is your company systematically planning for the quantity and quality of people needed to achieve superior work results? Does it have a system in place to predict your future needs, keep your workforce lean, and move quickly enough to keep up with sudden changes in the marketplace? Full of guidance and tools including metrics, diagrams, examples, guides, and worksheets, Lean but Agile provides you with a comprehensive system for analyzing work and selecting the ideal combination of cost-effective resources--employees, consultants, contractors, temporary workers, and vendors--to accomplish it. This book shows you and your organization how to optimize efficient and effective ways to achieve work results in keeping with customer expectations while minimizing the costly expenses involved in maintaining a cadre of full-time workers. You'll learn how to examine and rethink how work gets done in your organization; prepare for future needs; use training, goal-setting, and performance management to keep your human resources nimble and ready for unexpected challenges; and incorporate up-to-the-minute management strategies for keeping up with temporary and contingent workers, contractors, "permanent part-time" staff, outsourced staff, teleworkers, and others. The book also reveals how to build organizational commitment for, ad then implement, a comprehensive system for assessing present and future staffing needs, and explores the fundamental role technology can play in your transformation into a lean and agile organization. In today's business environment, talent needs change so rapidly that smart organizations not only need to incorporate increased flexibility in their workforces, they have to have state-of-the-art systems for managing them. Lean but Agile gives you the expert guidance and proven systems you need to keep your payroll in line with your moment-to-moment needs and achieve the great results you know your company can deliver.

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