Strategies for effective customer education
(Book)
Author
Status
General Shelving - 3rd Floor
TX335 .H53 1997
1 available
TX335 .H53 1997
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
General Shelving - 3rd Floor | TX335 .H53 1997 | On Shelf |
Subjects
LC Subjects
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More Details
Format
Book
Physical Desc
xv, 191 pages : illustrations ; 24 cm. + guide.
Language
English
Notes
General Note
"American Marketing Association."
Bibliography
Includes bibliographical references (p. 175-180) and index.
Description
Customer education is a key element of your marketing mix before, during, and after the sale. It's a proven technique for stimulating growth, reducing costs, and enhancing customer satisfaction. If you're a marketer, trainer, or customer service professional, Strategies for Effective Customer Education is your guide for planning your company's customer education strategy.
Local note
SACFinal081324
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Citations
APA Citation, 7th Edition (style guide)
Honebein, P. C. (1997). Strategies for effective customer education . NTC Business Books.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Honebein, Peter C., 1963-. 1997. Strategies for Effective Customer Education. Lincolnwood, Ill., USA: NTC Business Books.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Honebein, Peter C., 1963-. Strategies for Effective Customer Education Lincolnwood, Ill., USA: NTC Business Books, 1997.
Harvard Citation (style guide)Honebein, P. C. (1997). Strategies for effective customer education. Lincolnwood, Ill., USA: NTC Business Books.
MLA Citation, 9th Edition (style guide)Honebein, Peter C. Strategies for Effective Customer Education NTC Business Books, 1997.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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