Includes bibliographical references (pages 137-141) and index.

For senior managers, human resource professionals, frontline supervisors, and other change managers, The Human Side of Change offers the tools and techniques needed to engage people at all levels of the organization in a successful and lasting transformation. Drawing on over ten years of firsthand consulting experience to businesses and governments around the world. Timothy J. Galpin outlines a nine-step process that shows how to effectively combine the people side and the technical side of change for successful mergers, downsizings, restructurings, and other organizational changes. With guidelines for every step of the change process - from strategy to implementation and follow-up - Galpin presents a "cookbook" for change management.

For senior managers, human resource professionals, frontline supervisors, and other change managers, The Human Side of Change offers the tools and techniques needed to engage people at all levels of the organization in a successful and lasting transformation. Drawing on over ten years of firsthand consulting experience to businesses and governments around the world. Timothy J. Galpin outlines a nine-step process that shows how to effectively combine the people side and the technical side of change for successful mergers, downsizings, restructurings, and other organizational changes. With guidelines for every step of the change process - from strategy to implementation and follow-up - Galpin presents a "cookbook" for change management.

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