Evaluating reference services : a practical guide
(Book)
Author
Status
Service Desk - 2nd Floor
Z711 .W45 2000
1 available
Z711 .W45 2000
1 available
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| Service Desk - 2nd Floor | Z711 .W45 2000 | On Shelf |
Subjects
OCLC Fast Subjects
Other Subjects
Amerika Haus Berlin -- Video Lending Library
Anleitung.
assistance aux lecteurs.
Auskunftsdienst
biblioteca.
Bibliothek
bibliothèque.
Bibliothèques -- Services de référence -- Évaluation.
Bibliothèques -- Services de référence -- Évaluation.
checklist.
cuestionario.
entrevista.
Evaluatie.
Evaluation
Evaluation Studies as Topic
evaluation technique.
guide.
guide.
guía.
Inlichtingenwerk (dienstverlening)
interview.
interview.
investigaciones bibliográficas.
Library Services
library.
lista de control.
liste de contrôle.
planificación.
planification.
planning.
questionnaire.
questionnaire.
reference work.
Reference.
technique d'évaluation.
técnica de evaluación.
Umschulungswerkstätten für Siedler und Auswanderer -- Bitterfeld
USA
Anleitung.
assistance aux lecteurs.
Auskunftsdienst
biblioteca.
Bibliothek
bibliothèque.
Bibliothèques -- Services de référence -- Évaluation.
Bibliothèques -- Services de référence -- Évaluation.
checklist.
cuestionario.
entrevista.
Evaluatie.
Evaluation
Evaluation Studies as Topic
evaluation technique.
guide.
guide.
guía.
Inlichtingenwerk (dienstverlening)
interview.
interview.
investigaciones bibliográficas.
Library Services
library.
lista de control.
liste de contrôle.
planificación.
planification.
planning.
questionnaire.
questionnaire.
reference work.
Reference.
technique d'évaluation.
técnica de evaluación.
Umschulungswerkstätten für Siedler und Auswanderer -- Bitterfeld
USA
More Details
Format
Book
Physical Desc
vi, 226 pages ; 23 cm
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand the strengths and weaknesses of various collection tools. -- Collect and analyze data more effectively. -- Communicate results to improve reference services and maintain funding.
Local note
SACFinal081324
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Citations
APA Citation, 7th Edition (style guide)
Whitlatch, J. B. (2000). Evaluating reference services: a practical guide . American Library Association.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Whitlatch, Jo Bell. 2000. Evaluating Reference Services: A Practical Guide. American Library Association.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Whitlatch, Jo Bell. Evaluating Reference Services: A Practical Guide American Library Association, 2000.
MLA Citation, 9th Edition (style guide)Whitlatch, Jo Bell. Evaluating Reference Services: A Practical Guide American Library Association, 2000.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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