(0)
(0)
(0)
(0)
(0)Catalog Search Results
Author
Description
"IT Services is the first 100% customer-focused guide to satisfying the consumers of your company's IT services - and building the loyalty your IT organization needs. In this book, three leading IT professionals present a fully integrated, comprehensive approach to service delivery in today's global, distributed environments. You'll discover how to establish processes, service and cost models, performance measurements, and "stretch" goals that achieve...
Similar Searches
These searches are similar to the search you tried. Would you like to try one of these instead?
In ILL
Didn't find what you need? Items not owned by San Antonio College Library can be requested from other ILL libraries to be delivered to your local library for pickup.
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request