San Antonio College Library

"Shared Services enables companies to retain internal control of core functions while still maximizing on cost efficiencies. The concept is simple: bring together functions that are frequently duplicated across divisions, subsidiaries or operating units and offer these services more efficiently and at a lower cost, through a shared services centre." "Shared Services: Mining for Corporate Gold provides an understanding of what shared services really...

How can businesses best tap diverse capabilities to generate new ideas, manufacture products, and properly execute strategy? In this groundbreaking, thoroughly researched book, organizational expert Charles Heckscher argues that, in a global network of creation and production, the dominant organizations will be those that master the still-uncodified skills of collaboration?replacing the giants of the past century who thrived on the mastery of bureaucratic...

These expert authors explain how to empower the workforce by moving from a control-and-be-controlled mindset to a supportive, responsibility-centered environment in which all employees have the opportunity to do their best. They explain how to build responsibility and trust, and they define the three essential keys to making empowerment work in large and small organizations: 1. sharing information with everyone; 2. creating autonomy through boundaries;...