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Description
A vast number of trends and conditions shape the choices made by tourists, no matter where they hail from, and with the right analytical methods those factors can be turned into useful data. This program examines what many in the hospitality and tourism industry call the "global forces taxonomy," which can be thought of as a hierarchy or a stratified array of factors affecting international tourism. Categories are organized into three layers: the...
Description
It's one of the world's fastest-growing industries, but like any business, tourism is evolving. More and more travelers are looking for experiences that go beyond the typical cruise or hotel stay-and with the emergence of niche tourism comes an increasing need for anyone in the hospitality trade to understand how it is expanding and what forms of specialization are involved. This program explores a range of niche markets, including volunteer tourism,...
Author
Description
Abstract: Careers in the food service industry are explored in this comprehensive guide. The topics covered include descriptions of the various jobs, career potential in the industry, benefits, job qualifications, and educational requirements and resources. Types of financial aid that are available are listed. Considerations in running one's own business are detailed. How to plan and secure a position in the industry is addressed. Several useful lists...
Description
The ecotourism model that has been developed in Australia is now being used as a model for the development of ecotourism internationally. This program uses the Phillip Island Nature Park as a case study to explore and illustrate the principles of ecotourism. The Park is an excellent example because it has tours and attractions at all three levels of NEAP accreditation-nature tourism, ecotourism, and advanced ecotourism-and has been involved in ecotourism...
Description
Interested in a career in hospitality? Get an insider's perspective on what makes a good job application, a successful interview, what to expect in the induction process, and the type of assessments at the end of the probationary period in the hospitality industry. Interviewees also provide personal insights into the unexpected career paths that have led them to their current position in the industry.
Author
Description
It is 1922, and London is tense. Ex-servicemen are disillusioned, the out-of-work and the hungry are demanding change. And in South London, in a genteel Camberwell villa, a large silent house now bereft of brothers, husband and even servants, life is about to be transformed, as impoverished widow Mrs Wray and her spinster daughter, Frances, are obliged to take in lodgers.
Description
Located on the volcanically formed lake that shares its name, the North Island city of Rotorua is widely considered to be the birthplace of New Zealand's tourism industry, having hosted vacationing travelers since the early 19th century. This program examines the many features that make Rotorua an attractive tourist destination. These include the region's spectacular lakes and forests; its geothermal features, which make it an ideal setting for health...
Description
From both a marketing and a career-development perspective, the world of beer and brewing has long been male-dominated. Ads for major beer companies generally target men, and in the rapidly growing craft beer and ale industry, men own and operate the majority of breweries. But the latter situation is changing. This program follows a large number of women who have found success and fulfillment as brewery owners, pub owners, hops farmers, home-based...
Description
The transient nature of the hospitality industry means that employees are often inexperienced, lacking awareness of the basic skills and good customer service techniques that add up to a smooth-running facility. This program uses input from training experts to define the role of the hospitality coach as well as the key factors for effective coaching in this industry. The video lists the main concepts that should be conveyed to staff, and how to determine...
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