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Author
Description
To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand...
Author
Description
"Seeking Meaning was first published in 1993. It has since become a widely used professional resource and required reading in library and information science schools in the United States and abroad. This book offers essential knowledge for anyone providing library and information services. Library and information services for intellectual access - the interpretation of information and ideas within sources - and the process of seeking meaning are detailed....
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