San Antonio College Library

Six Sigma is a system for improving quality of organizational processes. This fieldbook focuses on the improvement teams that do the real work of Six Sigma. It provides references as well as tools and methods and how a team can implement them.

Provides both detailed coverage of Six Sigma techniques and effective methods for managing those who implement Six Sigma. With real-world case studies recounting the triumphs and pitfalls encountered during successful implementations at Motorola and General Electric, plus plans, checklists, and metrics to speed up the implementation process, this resource can help managers solve problems effectively.

"In Signal, Stephen Few provides the straightforward, practical instruction in everyday signal detection that has been lacking until now. Using data visualization methods, he teaches how to apply statistics to gain a comprehensive understanding of one's data and adapts the techniques of Statistical Process Control in new ways to detect not just changes in the metrics but also changes in the patterns that characterize data."--Publisher's description....