San Antonio College Library

Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six essential elements of any effective apology-- and the thirteen most common ways to botch it.

Offers a critical dissection of the apology and its implications, looking not only at individuals, but at groups and nations, revealing the feelings and actions of this interaction and illuminating a hidden corner of the human heart.

"'Between life and death there is a library, and within that library, the shelves go on forever. Every book provides a chance to try another life you could have lived. To see how things would be if you had made other choices... Would you have done anything different, if you had the chance to undo your regrets?' A dazzling novel about all the choices that go into a life well lived, from the internationally bestselling author of Reasons to Stay Alive...

Returning home to recover from a near-fatal heart attack, Duane discovers that he has a new neighbor: the statuesque K.K. Slater, a quirky billionairess who's come to Thalia to open the Rhino Ranch, dedicated to the preservation of the endangered black rhinoceros. Despite their obvious differences, Duane can't help but find himself charmed by K.K.'s stubborn toughness and lively spirit, and the two embark on a flirtation that rapidly veers toward...

Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, includingan international example for apology making from Japan.

Trevor tells heartbreaking stories of human experiences in this, his tenth collection. The nature of regret, deception, adultery, aging, and forgiveness are all explored, as told from various perspectives.

When David gets in trouble, he has excuses right up until bedtime, when he realizes he really is sorry.

"Sally Gunnar has withdrawn from the world. She spends her days alone at home, reading drugstore mysteries, polishing the doorknobs, waxing the floors. Her only companions are a vase of goldfish, a garden toad, and the door-to-door salesman who sells her cleaning supplies once a month. She broods over her deepest regrets: her blighted romances with self-important men, her lifelong struggle to feel at home in her body, and her wayward early twenties,...