(0)
(0)
(0)
(0)
(0)Catalog Search Results
Description
Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users...
Author
Description
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--
Description
The roles of reference librarians are constantly changing. Today, it's not unusual for librarians to also serve as trend trackers, data analysts, project managers, It troubleshooters, marketers, and staffing specialists. Academic and public libraries across the country are experimenting with new service models to accommodate new technology, budget constraints, and a clientele with new needs and expectations. Not surprisingly, librarians are assuming...
Author
Description
More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user's information need actually is, and checking to make sure that the answer actually meets that need completely. Built around timeless service principles including Ranganathan's...
Author
Description
In computer jargon, 'cloud' refers to the Internet. In this introduction to the 'cloud revolution, ' Rittenhouse (Hypersecurity, Houston) and Ransome (Cisco Collaborative Software Group), who hold doctorates in psychology and information systems, respectively, explain the evolution and characteristics of this latest trend in marketplace computing. After clarifying the difference between cloud computing services and virtual data centers, cloud vs....
16) Critical issues in school-based mental health: evidence-based research, practice, and interventions
Description
School-based mental health professionals intervene daily to address a variety of student mental health concerns. From challenges that arise in the educational context to those carried over from home, from managing daily care to handling emergent traumatic events, they must be prepared for an extremely varied work life. While some of the most common issues recur with such frequency that they may seem straightforward to address, others crop up with...
Description
Pt. I. Introduction to home visiting and its challenges -- Introduction : Home visitation as a primary prevention tool for violence -- The four challenges for home visitation : alcohol and substance abuse, intrafamilial violence, and mental disorderso -- pt. II. Home visiting programs and practices : research and evaluation -- Home visiting to enhance child development in the context of violence : possibilities and limitations -- Developmental parenting...
Author
Description
"You can't touch, hear, or see your company's most important products ... So how do you sell, develop, make them grow? That's the problem with services. This "phenomenal" book, as one reviewer called it, answers that question with insights on how markets work and how prospects think. A treasury of hundreds of quick, practical, and easy-to-read strategies-few are more than a page long-Selling the Invisible will open your eyes to new ideas in this crucial...
Author
Description
"In addition to informing parents, family members, and advocates aiming to improve the lives of children who need mental health care, this work will also interest clinicians, policy makers, and students in social work, clinical psychiatry, public health, and public policy."--Jacket.
In ILL
Didn't find what you need? Items not owned by San Antonio College Library can be requested from other ILL libraries to be delivered to your local library for pickup.
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request