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"Doug Smith, coauthor of the bestselling The Wisdom of Teams, has distilled the complex dynamics of change into ten clear management principles. Based on work with organizations large and small across the private, governmental, and nonprofit sectors, he has found time and again that these ten principles make the difference between success and failure. By tapping into fascinating stories of change from enterprises as diverse as Kodak, Dun & Bradstreet,...
Author
Description
"Fewer than half of today's employees believe that their companies deserve their loyalty. Web-empowered customers now defect more easily and more quickly than ever. Has loyalty become an outdated notion in today's marketplace?" "Fred Reichheld, author of the bestselling book The Loyalty Effect, argues that loyalty is still the fuel that drives financial success - even, and perhaps especially, in today's volatile, high-speed economy - but that most...
3) Winning
Author
Description
During his forty-year career at General Electric, Welch led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits. Since Welch retired in 2001 as chairman and CEO of General Electric, he has traveled the world, speaking and answering questions. Now, he has written...
Author
Description
Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element...
Description
"Peter Senge's national bestseller, The Fifth Discipline, revolutionized the practice of management by introducing the theory of learning organizations. Now Dr. Senge moves from the philosophical to the practical by answering the first question all lovers of the learning organization ask: What do they do on Monday morning? The fieldbook is an immensely pragmatic guide. It shows how to create an organization of learners where memories are brought to...
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Description
This text provides an introduction to personnel economics, showing how economists can make specific predictions and prescriptions for personnel issues that arise in business on a daily basis. The author focuses on compensation and its relation to worker motivation, selection and teamwork.
Description
Designed for courses within business, engineering, and executive education programs, The Human Side of Managing Technological Innovation provides a variety of approaches and perspectives on issues critical to the effective leadership of technical professionals and crossfunctional teams throughout the innovation process. The articles represent the thoughts and ideas of researchers and practitioners seeking a richer understanding of the complex interplay...
Author
Description
"In Keeping the People Who Keep You in Business, Branham offers battle-fatigued managers a plan for victory in the talent war. Critical to his plan are 24 compelling strategies for keeping good employees. These strategies are grouped under four keys: (1) Be a company that people want to work for, (2) select the right people in the first place, (3) get them off to a great start, and (4) coach and reward to sustain commitment. In addition, Branham identifies...
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