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Drawing on interviews with dismissed IBM executives in Westchester, New York, bakers in a high-tech Boston bakery, a barmaid turned advertising executive, and many others, Sennett explores the disorienting effects of the new capitalism. He reveals the vivid and illuminating contrast between two worlds of work: the vanished world of rigid, hierarchical organizations, where what mattered was a sense of personal character, and the brave new world of...
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