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"In Leadership in the Era of Economic Uncertainty, Ram Charan helps you steer your business through the minefield of contracting markets, cash shortages, and ongoing uncertainty. No matter what your leadership role, Charan's insight will help ensure that your business emerges leaner, stronger, and well in front of the competition." "With examples and case studies, Leadership in the Era of Economic Uncertainty illustrates how leaders at DuPont, Hanesbrands,...
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The authors "have created a revolutionary program to help readers identify their talents, build them into strengths, and enjoy consistent, near-perfect performance. At the heart of the book is the Internet-based StrengthsFinder' Profile, the product of a 25-year, multimillion-dollar effort to identify the most prevalent human strengths. The program introduces 34 dominant "themes" with thousands of possible combinations, and reveals how they can best...
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Description
"Doug Smith, coauthor of the bestselling The Wisdom of Teams, has distilled the complex dynamics of change into ten clear management principles. Based on work with organizations large and small across the private, governmental, and nonprofit sectors, he has found time and again that these ten principles make the difference between success and failure. By tapping into fascinating stories of change from enterprises as diverse as Kodak, Dun & Bradstreet,...
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Description
Develops methodologies of use in assessing the impact of libray and information services with respect to the overall performance of corporate organizations, including return-on-investment and cost-benefit analysis, knowledge value-added, intranet team forums, and intellectuual capital valuation.
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"Fewer than half of today's employees believe that their companies deserve their loyalty. Web-empowered customers now defect more easily and more quickly than ever. Has loyalty become an outdated notion in today's marketplace?" "Fred Reichheld, author of the bestselling book The Loyalty Effect, argues that loyalty is still the fuel that drives financial success - even, and perhaps especially, in today's volatile, high-speed economy - but that most...
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"What will it take to bring your organization successfully into the twenty-first century? The world's foremost expert on business leadership distills twenty-five years of experience and wisdom based on lessons he has learned from scores of organizations and businesses to write this visionary guide. The result is a very personal book that is at once inspiring, clear-headed, and filled with important implications for the future." "The pressures on organizations...
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Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element...
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"The best practices in corporate sustainability performance are no longer the exclusive domain of companies like Ben & Jerry's or The Body Shop, as they were a decade ago; now, large, multinational companies like G.E. and Wal-Mart are leading the way with significant financial and organizational commitments to social and environmental issues. However, good intentions aren't enough. Whether motivated by concern for society and the environment, government...
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"Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present...
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Description
Unlike the changemongers pitching the latest blueprint for business success, Robbins and Finley consider the most neglected aspect of the whole change process: the human factor. They examine the psychological and physiological barriers to change that are built into individual and group behavior and show how managers at all levels can learn to work around these obstacles. They also identify: A continuum of management's approaches to change - from "Pummel"...
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Description
"As business operations and competition become more global, companies have to rise to the challenges posed by changes in strategy, products, processes and individual competencies. Kari Tuominen's book deals with the creation of various developmental models, their applications and the management of change." "Managing Change is written to be easy to read and understand, and is appropriate for any technical level. Containing simple and practical theories...
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"Common Knowledge gets to the heart of one of the most difficult questions in knowledge transfer today: What makes a system work effectively in one organization but fail miserably in another? Going beyond "one-size-fits-all" approaches and simple generalities like upper management involvement and cultural issues, this important book will help organizations of every kind construct knowledge transfer systems tailored to their unique forms of "common...
Description
Benchmarking for Best Practices in the Public Sector is a unique, practical guide that shows public officials and administrators at all levels of government how to identify best practices and implement them in their organizations. The authors go beyond abstract concepts to bring benchmarking to life with real cases from federal, state, and local governments. They show how benchmarking methods have been adapted to the unique needs of the public sector...
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