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To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand...
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Develops methodologies of use in assessing the impact of libray and information services with respect to the overall performance of corporate organizations, including return-on-investment and cost-benefit analysis, knowledge value-added, intranet team forums, and intellectuual capital valuation.
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Research report comprising experimental investigations as regards research method in attitude surveys in the USA - contains questions asked in surveys of public opinion, beliefs, value systems, preferences, etc.; discusses the importance of questionnaire form as against content, advantages of open questions, assessment of no opinion, etc.; includes a literature survey and guideline on interviewing and sampleing technique. Diagram, graphs and references....
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Examines the gendered nature of social reproduction (i.e. household chores, child care and biological reproduction) and export production in the foreign-owned assembly plants in Nogales and Ciadad Madero at the border with the United States. Studies the intersection of class and gender dynamics in the radical transformation of Mexican industrial strategy, from a State-led import substitution emphasis to a neoliberal export-orientation based on transnational...
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