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Description
Benchmarking for Best Practices in the Public Sector is a unique, practical guide that shows public officials and administrators at all levels of government how to identify best practices and implement them in their organizations. The authors go beyond abstract concepts to bring benchmarking to life with real cases from federal, state, and local governments. They show how benchmarking methods have been adapted to the unique needs of the public sector...
Author
Description
"As business operations and competition become more global, companies have to rise to the challenges posed by changes in strategy, products, processes and individual competencies. Kari Tuominen's book deals with the creation of various developmental models, their applications and the management of change." "Managing Change is written to be easy to read and understand, and is appropriate for any technical level. Containing simple and practical theories...
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