San Antonio College Library

This book is a collection of the author's observations, ideas, and interpretations of Dr. Deming's philosophy.

W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. As history testifies, it turned that nation into an international manufacturing giant. In rare archival footage, Deming himself profiles his 14-point management philosophy. We learn why American businesses chose to ignore it after the war, and how modern U.S. companies are using the concepts to improve quality and increase profits. In the first...

Explains Deming's ideas on management and illustrates his Fourteen Points. Using many examples, he shows clearly how Deming's principles can transform American industry into a leader in quality goods and services.