San Antonio College Library

"It all started with a series of odd statistics. The leading challenger to Microsoft's stranglehold on the computer industry is an operating system called Linux, the product of thousands of volunteer programmers who collaborate over the Internet. The software behind a majority of all the world's web sites doesn't come from a big company either, but from a loosely coordinated group of volunteer programmers called the Apache Group. The Internet itself,...

"For years pundits have predicted that information technology will obliterate the need for almost everything - from travel to supermarkets to business organizations to social life itself. Individual users, however, tend to be more skeptical. Beaten down by info-glut and exasperated by computer systems fraught with software crashes, viruses, and unintelligible error messages, they find it hard to get a fix on the true potential of the digital revolution."...

Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world. Wipro is known to go above and beyond to make customers happy--a move that's paid off handsomely. From the story of Wipro's transformation and its impact on the tech services industry and the rules of global competition, journalist Hamm mines a treasure of...

We live in an "Information Age" of overabundant data and lightning-fast transmission. Yet although information and knowledge represent key factors in most economic decisions, we often forget that data, information, and knowledge are products created and traded within the knowledge economy. In Gurus and Oracles, Miklos Sarvary describes the information industry--the far-flung universe of companies whose core business is to sell information to decision...

An introduction for undergraduate and graduate students in economics, business strategy, law and related areas, this work is a concise and accessible review of some of the important economic factors affecting information technology industries.

"Bangladeshi villagers sharing cell phones helped build what is now a thriving company with more than $200 million in annual profits. But what is the lesson for the rest of the world? This is a question author Nicholas P. Sullivan addresses in his tale of a new kind of entrepreneur, Iqbal Quadir, the visionary and catalyst behind the creation of GrameenPhone in Bangladesh."--Jacket.

Abramson argues that the key to the information economy lies in our approach to intellectual property and idea markets. The critical challenge is to motivate the creation and dissemination of ideas. He outlines the history of the information economy and looks at what the future could hold for us.

"IT Services is the first 100% customer-focused guide to satisfying the consumers of your company's IT services - and building the loyalty your IT organization needs. In this book, three leading IT professionals present a fully integrated, comprehensive approach to service delivery in today's global, distributed environments. You'll discover how to establish processes, service and cost models, performance measurements, and "stretch" goals that achieve...

"This comprehensive volume addresses the global challenge of recruiting girls and women into majors and careers in information technology. The studies are both illuminating and prescriptive for designing and implementing intervention programs. This book is an essential tool for: college faculty and advisors who implement activities and programs designed to promote the success of women in science and engineering, as well as those who fund these programs;...

Internet auction house eBay and virtual music community Napster are redefining established paradigms of online interactivity. In segment one of this program, NewsHour correspondent Spencer Michels explores eBay's phenomenal success with President and CEO Margaret Whitman and others, while addressing concerns related to fraudulent merchandise and shill bidding. In segment two, Mr. Michels examines the roots of the landmark Napster case through interviews...