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Is business process improvement a fad? This book will remove all doubt: it's not. Process can be the key to competitive edge only if business leaders recognize process for what it really is: a strategic asset deployed to create wealth. Peter Keen shows how companies can take charge of change by identifying a limited number of major opportunities for improvement, and then focusing attention, money, and human resources on them - investing only in the...
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"Organizational Pathology draws an extended metaphor that the life cycle of an organization is akin to the biological life cycle. Like all living things, organizations will encounter problems that lead to decline and eventual failure. This work discusses the basic problems and life-threatening diseases responsible for organizations' failure and death, including organizational politics, organizational corruption, and organizational crime. The book...
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Charismatic leaders have proven to be remarkable change agentsùable to create or reinvent entire organizations. At the same time, these leaders provide us with lessons about the greatest dangers of leadership. For example, throughout history, certain charismatic leaders have demonstrated a shadow side as master manipulators and purveyors of evil. Charismatic Leadership in Organizations reflects the latest thinking on this seemingly elusive yet remarkable...
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"In the knowledge economy, a company's success rests as much on its ability to measure the performance of its intangible assets (such as customer relationships, internal business processes, and employee learning) as on its aptitude for monitoring traditional financial measures. Yet the tasks of evaluating the latest performance measures and aligning your corporate strategy accordingly pose serious challenges to managers who must balance daily business...
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A hot group is not a name for a newfangled team, task force, or committee. Rather, a hot group is defined by a distinctive state of mind coupled with a style of behavior that is intense and sharply focused on its ultimate goal. Stretching themselves beyond their own expectations, members of a hot group plunge into enterprises that have the potential to change, even ennoble, their own and others' lives.
Still, Lipman-Blumen and Leavitt recognize the...
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"Are you baffled by why your department makes the same errors - repeatedly? Would you like to focus your employees' limited time on more valuable work? Are you struggling to resolve an issue you know little about or make sense of overwhelming new responsibilities? The answer to all of these common challenges, and many more, is business process improvement (BPI)." "If you think BPI sounds complex, like a job for a quality management or reengineering...
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Bacon and Pugh (consultants) describe how successful companies differentiate themselves from competitors and gain a strategic advantage by doing so. Advocating a "Behavioral Differentiation" approach to competitive strategy, they present case studies and executive interviews, drawing lessons for the operational, interpersonal, customer-service, and symbolic aspects of management. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com).
11) The seven signs of ethical collapse: how to spot moral meltdowns in companies-- before it's too late
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If you're interested in understanding the (not-so) ethical underpinnings of business today, this book is both a must-have tool and a fascinating window into today's business world.
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Much has changed since Driving Fear Out of the Workplace first made the undiscussable discussable back in 1991. Advances in technology, new employee/employer relations, and the corporate push to optimize intellectual capital have introduced a host of new workplace anxieties that, left unaddressed, can seriously inhibit individual performance and cripple a company's ability to compete. Which is why, in this revised and updated edition, authors Ryan...
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This book is for people who: Have the task of creating new KPIs for their organization; Have been asked to improve or enhance existing KPIs; and Need help implementing a measurement system. Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organization. This book will help you: Avoid strategy...
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While 85 percent of U.S.-based corporations engaged in some type of restructuring between 1990 and 1995, most of these changes were not successful. Indeed, 60 percent reported not having achieved their goals, and 44 percent said things had actually gotten worse. In his radical reassessment of management practices, Joyce explains that, in order to succeed in the future, business needs to make a complete turnaround in its approach to employees: Instead...
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"An unstoppable business revolution is under way--and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything & all the time. They can deliver instant, intimate, frictionless value on a large scale. Agile began emerging many decades ago, but truly took off in the software development industry. Sparking dramatic improvements in quality, innovation, and speed-to-market, the Agile movement is now spreading quickly...
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""Organizational health will one day surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage." This is the promise of The Advantage, Patrick Lencioni's bold manifesto about the most unexploited opportunity in modern business. In his immensely readable and accessible style, Lencioni makes the case that there is no better way to achieve profound improvement in an organization than by attacking...
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Publisher's description: For many years, new teachers have complained that they were not well prepared for many of the daily realities of classroom teaching. Based on Singer's personal experience as a teacher, dean, counselor, and administrator, this book will provide specific tools and insights to help new teachers become successful in assisting students with a variety of issues including drug abuse, legal matters, and communication with parents....
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"Leading with Kindness identifies six ingredients of kindness - compassion, integrity, gratitude, authenticity, humility, and humor - none of which might readily spring to mind when envisioning the archetypal business leader. But they are absolutely essential to powerful leadership. The book also points out obstacles to each of the six qualities, and (crucially) offers real-world, everyday management and leadership approaches that build and demonstrate...
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