San Antonio College Library

Davidson explains how what he calls Leveraging Difference turns persistent diversity problems into solutions that drive business results. Difference becomes a powerful source of sustainable competitive advantage instead of a distracting mandate handed down from HR.

In this film, Cutting Edge team members gain a better understanding of cultural awareness. Serena is horrified when she arrives for a cultural awareness meeting and sees everyone wearing fancy dress costumes. Sam confesses that he did not take the time to understand his Latin-American customers. Dion seeks tips from Tammy when doing business in China. Sam notes that even in places where they speak the same language, idioms may vary (causing misunderstanding)....

As you know all too well, common differences among people--age, gender, race, ethnicity--can prevent even the most talented and dedicated employees from working together. Today, the success of nearly every business depends on overcoming generation gaps, gender biases, and multicultural misunderstandings. How can you effectively deal with these sensitive issues without reinforcing stereotypes and further alienating your diverse employees? You'll find...

Jim Turley is chairman and CEO of Ernst & Young, a leading global professional services organization providing assurance, tax, transaction and advisory services. Six clips.

"The 2008 elections shattered historical precedents and pushed race and gender back to the forefront of our national consciousness. The wide range of reactions to the efforts of Barack Obama, Hillary Clinton, and Sarah Palin dramatically reflected ongoing conflicts over diversity in our society, especially in the venue where people are most likely to encounter them: work. As more and more people who aren't white men enter corporate America, we urgently...

As our world becomes increasingly interconnected, people need to develop better diversity skills. This program investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette, and more. It is expertly designed for intercultural communication training and offers questions and role play exercises.

Focusing on the issues that can arise during employment, this ethnically diverse program shares the often frustrating and dramatic experiences minorities often face while on the job. Experts advise on how to deal constructively with problems such as racism, verbal abuse, and ignorance. Participants give an eye-opening account of how these problems exist at all levels of employment, from the fast-food industry to the corporate advertising world.

This video lecture with Dr. Neil Thompson addresses problems inherent in the use of discriminatory language, discussing why political correctness is not necessarily the answer and examining the need for a much more sophisticated approach to tackling discriminatory forms of language.

Denunciar prácticas poco éticas o ilegales es una decisión difícil de tomar. Tus valores e integridad pueden verse comprometidos por lo que has visto. Puede que tengas miedo de las consecuencias. El experto en psicología, Peter Quarry, recomienda hacerse cinco preguntas concretas para determinar el grado y la frecuencia de los comportamientos, su impacto y qué se está haciendo, si es que se está haciendo algo. Si las respuestas le...

Jim Turley is chairman and CEO of Ernst & Young, a leading global professional services organization providing assurance, tax, transaction and advisory services. In this clip, he talks about the challenges and his optimism for women and increasing diversity.