San Antonio College Library

In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and public sectors. One new approach is the organizational report card, which compares the performance of organizations such as public schools, colleges, hospitals, and HMOs. This book offers the first comprehensive study...

"In this thoroughly updated edition of a classic reference, Stephen E. Condrey brings together leading experts in public administration and HR management to demonstrate how HR managers can take a more strategic role in their organizations. The Handbook of Human Resource Management in Government provides readers with a reference point for assessing organizational needs and overcoming complexities within the changing public HR management environment,...