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"Based on extensive studies of market forces, the distinguished business school strategists and corporate advisers Jagdish Sheth and Rajendra Sisodia show that natural competitive forces shape the vast majority of companies under "the rule of three." This stunning new concept has powerful strategic implications for businesses large and small alike."
"Drawing on years of research covering hundreds of industries both local and global, The Rule of Three...
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"Manufacturing and service related businesses are heavily dependent on office and administrative processes, which can add up to 60% of all costs associated with meeting customer demand. Applying lean techniques to the office must begin with a new definition of waste, backed by a set of techniques designed to eliminate waste and streamline nonvalue-adding activities."
"In Creating the Ultimate Lean Office, the definition of waste in the office goes...
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In their quest for a "rational" workplace, turn-of-the-century engineers and industrial architects recast the factory itself in the image of the machine. Indeed, they considered the factory building the "master machine," containing and coordinating all of the machinery within. Such rational factory planning improved production speed and the management of workers. Once created, the rational factory transformed the nature of work, both human and mechanical....
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A hot group is not a name for a newfangled team, task force, or committee. Rather, a hot group is defined by a distinctive state of mind coupled with a style of behavior that is intense and sharply focused on its ultimate goal. Stretching themselves beyond their own expectations, members of a hot group plunge into enterprises that have the potential to change, even ennoble, their own and others' lives.
Still, Lipman-Blumen and Leavitt recognize the...
Description
"In the knowledge economy, a company's success rests as much on its ability to measure the performance of its intangible assets (such as customer relationships, internal business processes, and employee learning) as on its aptitude for monitoring traditional financial measures. Yet the tasks of evaluating the latest performance measures and aligning your corporate strategy accordingly pose serious challenges to managers who must balance daily business...
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"Keeping Score ensures that you look at the right measurements. The author contends that your measurements must focus on the past, present, and future and be based on the needs of customers, shareholders, and employees. Measuring everything is more damaging than measuring nothing - pinpointing the vital few key measures is the key to success." "Following a Baldrige approach, Mark Brown shows you how to evaluate your current approach to measurement...
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"Efficiency - associated with individual discipline, superior management, and increased profits or productivity - often counts as one of the highest virtues in Western culture. But what does it mean, exactly, to be efficient? How did this concept evolve from a means for evaluating simple machines to the mantra of progress and a prerequisite for success?" "In this provocative and ambitious study, Jennifer Karns Alexander explores the growing power...
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"The new edition of this Shingo Prize-winning bestseller explains how to implement a Lean transformation that works by developing a culture that builds success from the top down and the bottom up at the same time. This edition provides expanded coverage of executive responsibilities, 20 new case studies, and new examples from the healthcare and process industries. A must-read for any leader undergoing or considering a Lean transformation, this edition...
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"A bold challenge to our obsession with efficiency--and a new understanding of how to benefit from the powerful potential of serendipity. Algorithms, multitasking, the sharing economy, life hacks: our culture can't get enough of efficiency. One of the great promises of the Internet and big data revolutions is the idea that we can improve the processes and routines of our work and personal lives to get more done in less time than ever before. There...
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"Learn about Dr. Deming's system of Profound Knowledge - the knowledge needed for transformation to a new style of management; understand how to create product and service to achieve continual growth, innovation, and improved market position; explore the reasons to abolish performance reviews on the job and grades in school; discover why cooperation, not competition, is vital to success; and find out how to develop joy in work and learning."--Jacket....
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"This book provides a guide to the Baldridge Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local quality award organizations will particularly benefit from this book by providing it as a resource to their examiners and to companies wanting to become involved in the Baldridge award process. Companies that have internal quality awards or self-assessments...
Description
Despite privatization, state-owned enterprises still account for a large share of developing countries' economies. This report shows how divestiture and other reforms can improve the economy, why politics often impede reform, and how countries that reformed successfully overcame these obstacles.
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What is the true source of a firm's long-term competitive advantage in manufacturing? Through original field studies, historical research, and statistical analyses, this book shows how Toyota Motor Corporation, one of the world's largest automobile companies, built distinctive capabilities in production, product development, and supplier management. Fujimoto asserts that it is Toyota's evolutionary learning capability that gives the company its advantage...
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